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Tips and techniques to get your message across clearly, convey the right tone, recognize e-mail risks, make the best use of your time, and present a professional image
- Sales Rank: #403050 in eBooks
- Published on: 2012-06-17
- Released on: 2012-06-17
- Format: Kindle eBook
Review
Compare the advice here to the emails you receive daily...it is filled with uncommon good sense. --Jim Knutsen, President, Boatz Knutsen Communications
This book...sets the standard for how to communicate clearly and efficiently in a busy global workplace. --Buck McGugan, Vice President, Corporate Sales, FedEx Corporate Services
This valuable book provides...guidelines for bringing your e-mail up to professional standards. --Deborah Fallows, Senior Research Fellow, Pew Internet and American Life Project
About the Author
Janis Fisher Chan has been developing training programs and conducting classroom training for more than 25 years and is the author of books and self-study guides on writing and other topics. In addition to the writing or co-writing the books in the Write It Well series, she has written four books for the American Management Association's Self-Study Division. A skilled classroom teacher and instructional designer, she has developed and taught workshops in business and technical writing, meeting planning, supervising and managing, interpersonal communication, and other topics. She has taught business and professional writing at the University of California business extension since the early 1980s.
Most helpful customer reviews
13 of 14 people found the following review helpful.
Too many errors.....
By alicia
This book was ok... A lot of the information was common sense and the author seemed to repeat herself quite a bit which was annoying. Not to mention all the gramatical and punctual errors. It's not helpful at all when the book says "the main point is in italics" and there are no italics... Or when there's a text box off to the side and it's cut off in the middle of a sentence. Whoever published this book needs to go back to school. I would not recommend this book.
0 of 0 people found the following review helpful.
An excellent book for writing professional communication, dissertations, professional articles, journals, and books
By Gloria J. Peppers
An excellent source to be use when engaging in professional communication with various organizations, publishers, writing articles/sending for publications, educational research.
1 of 2 people found the following review helpful.
Excellent Resource
By Jane Straus
As the author of an English reference guide/workbook, I think this book is exceptionally helpful to everyone needing to send out professional e-mails. E-mail has just about replaced informal memos and even reports. Therefore, we all need to learn how to convey the right tone, present a professional image, get our messages across clearly, learn the etiquette of e-mail, and avoid the pitfalls and hazards that e-mail technology poses. The author provides excellent, relevant examples and lays the material out in a logical, easy-to-understand fashion. I highly recommend it to individuals, HR departments, and training professionals.
Jane Straus
Author of The Blue Book of Grammar and Punctuation
and
Enough Is Enough! Stop Enduring and Start Living Your Extraordinary Life
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